Customer Service
Bridget&Lucy uses high-quality cotton fabric and washable embellishments. By following our simple Care Instructions for our clothing line or Pattern Instructions for our pattern line your Bridget&Lucy clothing will last through many play days. If you have followed these Instructions and feel there is a defect, please contact us and we will be happy to assist. Please keep in mind that our patterns are not returnable.
Remember: our patterns are copyrighted and are for your own personal use and your little girl’s enjoyment. Please do not photocopy our patterns or sell any items you sew using a Bridget&Lucy pattern. Bridget&Lucy was inspired by our little girls and the profits are for our little girls—using these patterns outside of your own personal sewing will hurt Bridget and Lucy’s 529 College Funds.
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Pricing & Promotions
- Viewing Orders
- Shipping & Delivery
- Shipping rates will be based on weight and desination. You will see shipping options while checking out.
- Privacy & Security
- Any personal information shared with Bridget&Lucy staff will not be used other than for order processing and keeping you up to date on our current events.
- Returns & Replacements
- If your item has been washed we can not accept returns. If there is a size or quality program please e-mail info@bridgetandlucy.com and we will be happy to work with you until you are beyond happy with your purchase!
- Ordering
- All retail ordering is done on this website. If you are interested in wholesale prices for patterns and DIY kits please contact us at info@bridgetandlucy.com
- Pricing & Promotions
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Our pricing reflects our commitment to handmade, one-of-a-kind clothing made from high-quality materials. All pricing will be updated at the beginning of our spring/summer and fall/winter production seasons. Advance notice will be given for any other price increase or decrease.
At the beginning of a new season, the previous season’s line will be offered at a discount.
Limited Edition items made from specialty fabrics and found vintage objects will be offered at the beginning of each new season. Given the rarity of the fabrics and objects used in the production of these products, once our Limited Edition items are gone we cannot produce anymore. If you fall in love with a Limited Edition item at the beginning of the season, we encourage you to buy it while you can as we cannot guarantee it will be available in the future.
- Viewing Orders
- Order View instructions here